At Bounsi Bazar, we respect your privacy and are committed to protecting the personal information you provide when using our website and placing orders.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you browse our website, place an order, or contact us, we may collect information such as:
Name
Mobile number
Email address, where provided
Delivery address
Order and purchase details
Payment-related information required to process your order
Information you provide when contacting customer support
We may also collect basic technical information such as IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We may use your information to:
Process and confirm your orders
Arrange home delivery
Contact you regarding your order
Process payments and refunds
Respond to questions or customer support requests
Improve our products, website, and services
Prevent fraudulent or unauthorized activity
Comply with applicable legal requirements
3. Payment Information
Online payments may be processed through third-party payment service providers.
Bounsi Bazar does not intend to store your complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information is handled by the relevant payment provider according to its policies and security procedures.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, such as:
Payment processing providers
Delivery personnel or logistics partners
Website, hosting, and technical service providers
Customer support or communication services
Government authorities or other parties where required by law
Only information reasonably necessary for the relevant purpose will be shared.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.
You can control or disable cookies through your browser settings, although some website features may not function properly as a result.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for order processing, customer support, business operations, legal requirements, dispute resolution, and other legitimate purposes.
8. Third-Party Websites
Our website may contain links to third-party websites, payment services, or other external platforms.
Bounsi Bazar is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
9. Children’s Privacy
Our website is intended for general consumers and is not specifically directed toward children. We do not knowingly request or collect personal information from children for purposes unrelated to providing our services.
10. Your Privacy Choices
You may contact us regarding your personal information, including questions about the information we hold about you or requests to update inaccurate information.
Certain information may need to be retained where required for legal, accounting, security, or legitimate business purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
Any updated version will be published on this page with a revised effective date.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy or the way your information is handled, please contact Bounsi Bazar through the contact details provided on our website.
Bounsi Bazar Your Local Supermarket Bounsi, Bihar, India
